Is fedex-customs-pay.com a Scam?
Fake customs fee collection impersonating FedEx. This page explains what fedex-customs-pay.com is, what personal information it is designed to steal, and exactly what to do if you received a message containing this link.
Domain Evidence
- Domain is not fedex.com — FedEx only operates from fedex.com
- FedEx does not request customs payments via SMS or text message links
- Uses 'fedex-customs-pay' to sound like an official payment portal
- Small fee ($2.99) designed to feel routine and lower recipient suspicion
- No valid 12-digit FedEx tracking number is provided in the message
What fedex-customs-pay.com Is Impersonating
fedex-customs-pay.com impersonates FedEx. The official, legitimate FedEx website is fedex.com. Any link that does not point directly to fedex.com is not from FedEx. When in doubt, open a new browser tab and type the official address manually.
Real Scam Message Using This Domain
This is the type of message people receive containing this domain (the link itself has been removed — do not visit it):
This message impersonates FedEx's international delivery notifications. The domain fedex-customs-pay.com is not affiliated with FedEx. FedEx does not collect customs or delivery fees via text message links. The small fee ($2.99) is designed to feel trivial and routine — but the real objective is capturing your full card number, expiry date, and CVV for fraudulent use.
What to Do If You Clicked This Link
- 1Close the tab immediately — do not enter payment information or personal details
- 2If you already paid, contact your bank to dispute the charge and request a replacement card number immediately
- 3Check any real FedEx deliveries directly at fedex.com using your actual tracking number
- 4Report the scam: forward to 7726 (SPAM), report at fedex.com/en-us/trust-center/report-fraud.html, and file at reportfraud.ftc.gov
How to Report This Scam
- 📱 Forward the SMS to 7726 (SPAM) — alerts your mobile carrier
- 🔗 FedEx Fraud Report
- 🔗 FTC Fraud Report: reportfraud.ftc.gov
Frequently Asked Questions
Does FedEx charge customs fees via text message?
No. FedEx does not request customs payments via SMS links. Real FedEx customs fees are processed through the official FedEx website or a licensed customs broker.
Is fedex-customs-pay.com a real FedEx site?
No. The official FedEx website is fedex.com. fedex-customs-pay.com is a scam domain used to steal card details under the pretence of paying a customs fee.
I paid a fee on fedex-customs-pay.com — what should I do?
Contact your bank or card issuer immediately. Explain you were a victim of a phishing scam and ask them to reverse the charge and issue a new card.
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