Is Microsoft Support Legit or a Scam?
Microsoft support calls about viruses on your computer. Here's what you need to know.
Last Updated: February 3, 2026
Our Assessment
Likely Scam
Messages matching this pattern are almost always fraudulent.
Check Your Message - Free & Private
Received a suspicious microsoft support message? Paste it into our AI-powered checker for instant analysis. No data is stored - your privacy is protected.
Check NowCommon Examples of Microsoft Support Scams
Windows Security Alert: Your PC is infected. Call Microsoft Support: 1-800-XXX-XXXX
Your Microsoft license has expired. Your files will be deleted. Call now!
Critical security update required. Allow remote access to fix your computer.
Why Am I Receiving This?
Tech support scams exploit fear and unfamiliarity with computers. Scammers claim your computer is infected to gain remote access, then install malware or demand payment for fake 'repairs'.
What To Do Next
- Microsoft never calls users unsolicited about computer problems
- Never give remote access to someone who contacts you unexpectedly
- Close pop-ups claiming your computer is infected
- If you gave access, disconnect from internet and run antivirus scans
How to Spot a Microsoft Support Scam
Look for these common red flags:
- Urgent language demanding immediate action
- Requests for personal information, passwords, or payment
- Suspicious links or misspelled domain names
- Threats of account suspension or legal action
- Unexpected messages claiming problems with accounts you may not have
When in doubt, never click links in unexpected messages. Instead, go directly to the official website by typing the address yourself, or contact the company through their verified customer service channels.
Frequently Asked Questions
How accurate is the Microsoft Support scam detector?
Our AI analyzes multiple indicators and provides a confidence level with each verdict. While highly accurate for common scam patterns, always verify suspicious messages through official channels.
Is my message stored or shared?
No. Your message is processed transiently by AI and immediately discarded. We never store, log, or share any content you submit.
What should I do if I've already clicked a suspicious link?
Change your passwords immediately, enable two-factor authentication, monitor your accounts for unusual activity, and run antivirus scans on your devices.
How do I report this scam?
Forward scam texts to 7726 (SPAM), report phishing emails to the FTC at reportfraud.ftc.gov, and notify the company being impersonated through their official security channels.